A leader in aviation and aviation training products is looking for the best to journey with us into the future of navigation!

For more than 75 years, Jeppesen, a Boeing subsidiary, has made it possible for pilots and their passengers to safely and efficiently reach their destinations.

We are the world’s leading provider of aeronautical data, and are combining our company’s enduring spirit of innovation with a legacy of leadership in aviation to deliver 21^st century navigation and optimization solutions. We have now expanded into the Marine and Rail industries, and are rapidly growing on a global scale!

At Jeppesen, we believe in a balance between personal growth and professional development.  We hire the best to grow our company’s future. Visit our website to learn more about Jeppesen’s pioneering spirit, and to apply for our open positions.

Essential Duties and Responsibilities include the following:  

• Perform user-centered design activities for research and development projects that actively involve the users of Jeppesen systems, end users, airline pilots and/or marine captains throughout all phases of a project to ensure system or product usability.

• Evaluate and make recommendations that help guide projects and product implementations/improvements to solutions that leverage Jeppesen core competencies while still addressing human factor considerations.

• Evaluate and make recommendations that help ensure that projects and product implementations/improvements meet regulatory and source requirements while still addressing human factors considerations. 

• Applies human factors, usability and user interface design principles to identify and diagnose complex usability problems. Provide recommendations for design improvements based on user feedback.

• Develops and conducts end-user research through interviews, simulations, experiments, field studies and surveys.

• Design experiments and simulations that test the usability of current and future systems and services from a human factors perspective.

• Guides the analysis of complex requirements by performing task and information analysis to identify task sequences and applying the information to design future task execution.

• Oversees and reviews the creation of use cases or user scenarios that capture and communicate the frequent and/or critical tasks for projects with complex requirements.

• Serve as human factors focal on project teams to help develop leading edge demonstrations and technology.

• Guide specialists, analysts and developers on human factors principles that should be considered on projects and changes being implemented on existing products and services.

• Communicates with internal and external stakeholders and customers, including design reviews, industry presentations, participation in industry working groups, research and development proposal reviews and other support as needed.

• Provides technical assistance and be liaison with corporations, regulators or engineers that may be developing, reviewing or approving systems that display Jeppesen charts or navigation data.

Education/Experience:

• Master’s degree in Human Factors
• Bachelor’s degree in technical discipline related to aviation and/or marine or the equivalent combination of related training, proficiency and experience.
• Instrument Rated Pilot preferred.

Knowledge and Skills:

• Broad understanding of Human Factors principles, theories, concepts and techniques.
• Experience with human performance measuring tools
• Experience using or creating Jeppesen products and services
• Demonstrated effective and diplomatic oral and written communication skills. English language is required.
• Multi-disciplined aviation professional with a strong background in navigational data, human factors, database design, and customer support.
• Knowledge of aviation/marine data sources and their impact on Jeppesen systems, products and services.
• Knowledge of how Jeppesen data is used and displayed on advanced navigation systems.
• Proficiency in writing original technical data and documents for use in product technical specifications, industry papers, and technical bulletins

Jeppesen offers a competitive salary, a comprehensive selection of benefit options, including 401(k) with company match. 

All job offers are contingent upon successful completion of drug screen and background verification.

Jeppesen is an Equal Opportunity Employer.